It depends on what your ordered. Standard orders are usually available in NY around 12-14 weeks and for custom orders 14-16 weeks. Orders come to our New York warehouse in a container via ocean freight. At an upcharge, there's the option to have the goods airfreighted to your local warehouse. A sales person can help you with that quote. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Since orders are custom made to your specifications, orders cannot be returned or refunded.
You can email us at email@example.com if you have any questions.